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Frequently Asked Questions

Below are some common questions regarding the Net Applications Partner Program.  Feel free to contact us if you have any questions not answered here.

Table of Contents




General


What do you charge?

There is no charge except when you create a white-label product where you choose to do the billing.  In that case, we bill you instead of your clients for the services you add.

How can I market my program?

Our account managers are available to help you announce and promote your service.  Although we provide recommended links to paste into your site, you can use any method to refer visitors EXCEPT unsolicited commercial email (UCE or spam).

Do I get credit for referring new partners to you?

Yes.  In fact, we’ll pay you a 5% commission on all earnings those partners make.  These partners are known as 'Second Tier' partners.

What is the difference between 'White Labeling' and 'Co-Branding'?

When a product is 'White Labeled' we remove all of our promotional screens, collateral material, product references, and references to our company.  This allows the partner to completely customize the product to look as though they have developed it themselves.

In a 'Co-Branded' product, we allow the partner to customize only the user interface of the application.  Our promotional screens and collateral materials are left intact.  This allows the partner to quickly set up an application that can take on their custom appearance yet looks as though it were developed in tandem with Net Applications.  This option is useful because the partner doesn’t have to spend resources developing collateral and promotional materials.

Is there a sign-up fee to register as a Partner?

There is no sign-up fee to register as a Net Applications partner.  In order to activate a product where you do the billing, we require that we have an active credit card on file, however.

Will I be taxed on the revenue I earn via your program?

If you earn more than $600.00 in commissions for the year, then you will receive tax forms from Net Applications.

Do you provide technical support to my clients?

Yes, we will handle all the technical support for your clients, but optionally, you can handle it yourself.

Referral by Link


What products can I ‘White Label’?

At this time, HitsLink, 1stWarning and Submitter can be White Labeled.

What does referral by link exactly entail?

To refer by link, simply place one or more links to Net Application products on your site.  Every time a visitor clicks on that link, the source of the link is tracked and if the visitor buys something, you earn a generous commission.  In fact, if the product is renewed monthly, you keep generating income.  It's that easy!

How much would I earn?

We have the most generous commissions in our class.  Commissions are paid based on the amount of revenue derived from an affiliate's referrals.  We pay monthly after reaching only $100 in commissions.

Our commissions are 50% for the first two years of each customer's revenue, then 15% for the remaining life of the customer.

Do I get paid monthly for services that are billed monthly?

Yes.  Each month, your account will be credited with the commission amount based on that month's billing.

What's your payment schedule?

We pay monthly for all accounts that have $100.00 (U.S.) or more in commissions.  Payments are sent out within 30 days of the end of the month.

Can I refer people to you using other methods?

Yes.  Although we provide recommended links to paste into your site, you can use any method to refer visitors EXCEPT unsolicited commerical email (UCE or spam).  The one thing you must make sure of, is that your affiliate id is on the link.  For example, http://www.hitslink.com?affid=1000.

What happens with refunds?

Refunded transactions will be removed from the partners' commissioned revenue.

How do I get started?

It's easy.  You fill out our signup form, paste some HTML onto your site, and then use our real-time reporting to monitor your commissions.

Rebranding (We Handle the Billing)


What does rebranding exactly entail?

The Net Applications partner program was created to enhance sales through partnerships.  To rebrand our product, simply sign up, choose an instance of one of our products and modify its look-and-feel.  Every time a visitor clicks on that link, the source of the link is tracked and if the visitor buys something, you earn a generous commission.  In fact, if the product is renewed monthly, you keep generating income.  It's that easy!

How much would I earn?

We have the most generous commissions in our class.  Commissions are paid based on the amount of revenue derived from an affiliate's referrals.  We pay monthly after reaching only $100 in commissions.

Our commissions are 50% for the first two years of each customer's revenue, then 15% for the remaining life of the customer.

Do I get paid monthly for services that are billed monthly?

Yes.  Each month, your account will be credited with the commission amount based on that month's billing.

What's your payment schedule?

We pay monthly for all accounts that have $100.00 (U.S.) or more in commissions.  Payments are sent out within 30 days of the end of the month.

What happens with refunds?

Refunded transactions will be removed from the partners' commissioned revenue.

How do I get started?

It's easy.  You fill out our application form, which will activate your trial account.  Then, an account manager will contact you.

Rebranding (You Handle the Billing)


What does rebranding exactly entail?

The Net Applications partner program was created to enhance sales through partnerships.  To rebrand our product, simply sign up and choose an instance of one of our products and modify its look-and-feel.  Every time a visitor clicks on that link, the source of the link is tracked and if the visitor buys something, you earn a generous commission.  In fact, if the product is renewed monthly, you keep generating income.  It's that easy!

How much would I earn?

You would earn the profit from the revenue you receive from your clients.  We assess total fee from you on a monthly basis for the use of our products, but you have the right to set your own prices.

The fees we apply to your account for each client's product usage is significantly discounted, typically 50% of our stated fees, so there's plenty of room to make a profit.

How would I get charged for my clients' use of your products?

You would be billed automatically monthly.  As long as your billing stays current, your clients can continue to use our products.

What happens with refunds?

If you bill, you are responsible for issuing refunds.  However, you'll be charged for any service rendered when the billing cycle takes place unless you cancel the account(s).

How do I get started?

It's easy.  You fill out our application form, which will activate your trial account.  Then, an account manager will contact you.

Revenue Generation


How do I start making money right away?

For the quickest setup, simply paste one of our affiliate links onto your site and start making money right away! Or, read our Quick Setup guide to set up a Co-Branded product with your look and feel in a minimal number of steps.

I just want to paste links, can I do that?

Absolutely.  Our flexible partner program provides you with the ability to make money in many different ways.  Choose the method best suited to your needs!

How long before I receive my first check?

You will receive your first check on our next payment cycle, provided you have earned over $100.00 in commissions.

How often do I get paid?

We pay monthly after reaching only $100.00 in commissions.  Checks will be mailed within 2 weeks from the end of the month.

When do I pay you?

For a product in which you are handling billing for your clients, you will be billed monthly beginning one month after the activation date of the product.  The dates and amounts of billing dates are handily displayed on your main account screen.

Can I offer my clients a discount? How does this affect my bottom line?

You can offer your clients a discount.  If you handle the billing for your clients, we charge you a monthly fee based on account types/aggregate pageviews, and you can charge your clients as you wish.  If Net Applications handles billing for your clients, then you have the option to apply a discount to your branded product of up to 10%. 

We take the discount off the top of the price and split the commissions as usual.  For example, if a client makes a purchase that is normally a $9.95 purchase and you give them a 10% discount, we’ll split the $8.95 with you per our normal commission schedule.

Branding


What elements of the application can I change?

We allow many elements of the application to be branded.  At this time, the following elements of the application can be modified:

  • The Logo
  • The Page's Header HTML
  • The Page's Footer HTML
  • The Product Name
  • The Product Menu
  • The Navigation Bar Background Color
  • The Screen Background Color
  • The Menu Background Color
  • The Screen Background Image
  • The Support Email Name
  • The Page's Title Tag
  • The product's Subdomain


Can I re-brand your collateral materials?

Yes.  We provide partners with all of the materials that we use to sell the product.  We will provide you with the original documents in their original format for you to tailor to suit your business needs.

White Labeling


What billing options are available to me if I ‘White Label’ a product?

When you White Label a product, you have multiple billing options available to you.  These billing options are:

For a HitsLink White Label, the billing options are:

  • We do the billing: We’ll bill your clients directly and then pay you the commissions.
  • You do the billing: We’ll charge you a flat monthly fee based on account type/pageviews and you can charge your clients whatever you wish.
  • Third-party billing: All transactions will be processed through a third-party online provider (www.billcenter.com) on our behalf and we’ll then pay you the commissions.

For a Submitter White Label, the billing options are:
  • We do the billing: We’ll bill your clients directly and then pay you the commissions.
  • Third-party billing: All transactions will be processed through a third-party online provider (www.billcenter.com) on our behalf and we’ll then pay you the commissions.

How do my clients login?

There are three ways for your clients to login:

  • From our main site or your own custom domain
  • From a custom login form that you can create
  • Directly from a link


Management


Do clients need to know my password in order to access their data?

No, absolutely not.  Clients can log in with their own username and password, or you can provide them with login links to their accounts.  In fact, if you utilize our Reports and API web services, there is no need for clients to even go to our site! You can provide all of the data they need on your own web pages if your business needs require it.

Is there a simple way to login to client accounts?

Yes.  We provide you with a one-click login for all accounts that you own and/or manage.

Can I see traffic statistics on the products I brand?

Yes.  Every product that you brand comes with a full Enterprise version of HitsLink built right into it! You can see exactly how users are traveling to (and through) your product!

Application Programming Interface


Do you have an API that I can integrate with?

Yes.  We have a web service API that provides account management functionality and some additional utility functionality.

What technologies does your API utilize?

The Net Applications API is based on industry standard technology, such as Web Services, SOAP, XML and WSDL.

What functionality is exposed by your API?

Our API exposes basic account management and some Hitslink utility functionality.  Users of the API can create, update, and delete client accounts for all products.  They can also generate tracking and confirmation scripts for HitsLink users.




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